Privacy Policy
Last Updated: April 6, 2024
At SearchManualsOnline (the "SearchManualsOnline", "we" or "us" or “our”), we take privacy seriously. Our privacy policy policy (“Policy”) applies to your use of this website (the “Site”) and any of the software and applications that you can access through the Site (collectively, the “Software”). With this Policy, we demonstrate our commitment to collecting, using, maintaining, protecting, and disclosing your information, which we aim to do fairly.
Please read this privacy policy to understand our policies and practices. If you do not agree with our privacy policy, do not use the Website or Software.
A. What We Collect
We collect certain information automatically and store it in log files. This information is technical and usage information and may include internet protocol (IP) addresses, the general, non-precise location where your computer or device is accessing the internet, your browser type, operating system, and information about how you navigate the site like the times you viewed certain pages, the links you clicked on, etc.
When we collect information, we may use this information we collect to improve the performance of its servers and to administer the Software. For example, this information may also be used to analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. We may also use cookies. Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes.
We do not track users when they cross to third-party websites and therefore do not respond to Do Not Track (DNT) signals.
Additionally, we may use aggregated data, de-identified data, and non-personally identifiable information about our users and disclose the results of such information to our partners, service providers, advertisers and/or other third parties for our business purposes, including to maintain and improve our Software and to provide Linked Sites (as defined in our Terms).
Last, we may also collect technical and usage information to fulfill our legitimate interest in understanding how users use the Software, and to assist us in more effectively marketing our products and services.
B. Information Sharing
When we collect personal information from you, it is stored in databases hosted by third party providers (cloud storage and retrieval companies) located in the United States. We occasionally hire other third parties to send communications on our behalf. We may send your information to our third-party service providers and partners to assist us in providing the Software and in delivering Linked Sites, as defined in our terms.
Setting aside those limited purposes, we do not send your personally identifiable information to third parties for unless: (a) you request or authorize it; (b) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (c) to handle emergencies or acts of God; or (d) to respond to disputes, claims, or to persons demonstrating legal authority to act on your behalf.
C. Location
We are located in the United States, and the information we collect through the Software will be processed in the United States. Your personal data is stored on the servers of the cloud-based database management services SearchManualsOnline engages, located in the United States.
D. Security and Storage
We always use commercially reasonable efforts to secure your personal information, but can’t guarantee that these efforts will be sufficient to protect against all efforts to gain unauthorized access to your information.
Any data we collect is also retained for as little time as necessary to accomplish legitimate business purposes. Exceptions may apply if we are required by law or in response to claims.
E. Updates and Modifications
We may revise or update this Policy occasionally. If we change the way we handle your information, we will notify you by posting the changes on the Site and changing the date on the top of this page. We will endeavor to provide additional notice in advance, such as by a disclaimer on our website or an email if we have your email address, if we make material changes.
F. Specific State Privacy Rights
This Section applies only to United States residents. Please be advised that various state laws, such as the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 (collectively, the “CCPA”), provide residents with unique rights regarding their personal information.
Before granting any request below, you should know that we are required to evaluate whether the request is provided for under the state laws, as some rights may apply only to residents of certain states. Also, only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. As such, we cannot grant a request until we are able to identify which personal information is associated with you, as well as your state residency. The information you must provide depends on the type of request you make.
We may also use a third-party verification service to verify your identity. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You may only make a verifiable consumer request for Access twice within a 12-month period. If you believe you have a valid right to request any of the rights above, please reach out to us. To exercise the privacy rights to Access, Delete, Correct, and Limit personal information as described above,or to exercise your opt-out rights, please visit link. Try to respond to all confirmed consumer requests within 45 days of receiving them, or as otherwise permissible under the applicable law. If we need more time, we will reach out to explain why.
While the rights vary by state, these rights may include:
Access Rights: You have the right to request that SearchManualsOnline disclose the categories and pieces of personal data we collect, use, disclose, and sell, as well as the business purposes for collecting your information.
Deletion Request Rights: Under certain circumstances, you have the right to request that SearchManualsOnline delete any of your personal information that we collected from you and retained over the preceding 12 months.
Opt-Out Rights: Because we may use advertising and analytics for targeted advertising purposes, you may have the right to direct SearchManualsOnline not to “sell” or “share” your personal information at any time (the “right to opt-out”).
Requests to Correct: You may have the right to request that SearchManualsOnline use commercially reasonable measures to correct any inaccurate information that we have about you.
Requests to Limit Use of Personal Information: Under certain state laws, you may direct SearchManualsOnline to only use your sensitive personal information (if applicable) for only those purposes that are necessary to perform our Software.
Non-Discrimination: We do not discriminate against you for exercising your privacy rights, consistent with various state laws.
Some states may allow residents to appeal a denial of a privacy-related request. If we decline to process your request, you may have a right to appeal by emailing . We may reject your request for appeal if the state in which you reside does not allow a right to appeal.
G. European Economic Area (EEA) and United Kingdom (UK) Rights
If you are physically located in the EEA or the UK, you can learn about your personal data rights in this section.
For purposes of the General Data Protection Regulation (GDPR), we are the data controller. We are a private company located in the United States, and you can contact our Data Protection Officer at .
We only use, share, or collect your personal data (as defined in the GDPR) based on any of the below legal bases:
- Fulfill Service Obligations: We need your personal data to provide a service you request or fulfill a contractual responsibility we have to you. In most cases, this refers to when we make our Software available to you in accordance with our Terms of Use.
- Legitimate Interest: We have a legitimate interest to use your personal data in ways that you would expect such as to properly run our Software, improve the Software for you, advertise our Software, and protect our legal rights.
- Consent: We have your consent to use your personal data for a specific purpose presented to you before we collect it. You can withdraw any consent you give through options provided via the Software or by contacting our privacy team at .
- Access: You have the right to ask for information about the personal data we hold, how it’s used, and with whom we share it;
- Portability: Where you provide us with personal data based on consent and it is reasonable for us to do so, you can ask us for a copy of it in a structured, machine-readable format and ask us to send this data to another data controller;
- Correction: You can ask us to correct any personal data that is out of date or inaccurate;
- Erase: To ask us to delete your personal data that we store, visit this link;
- Object: If we process your personal data based on a legitimate interest, you can object to our legitimate interest. We will honor the request except when we have an overriding interest.
- Restrict: You can ask us to stop or limit how we process your data while we respond to one of your requests.
- Withdraw Consent: If you provide us with personal data based on consent, you can withdraw your consent at any time. We will consider your request and respond within a reasonable time period as required by applicable law.
We will try to respond to requests as quickly as possible and no longer than 30 days, but some responses may take longer. Not all personal data is covered by the above rights, but we will always provide you with a response to your request. At times, we may require more information to confirm your identity before processing your request, or in cases where your request is unfounded, repetitive, or excessive, we may deny your request or charge a reasonable fee.
If you wish to make a complaint about how we process your personal data, please contact us at . You may also choose to file a complaint with the relevant data protection authority.
F. Children’s Privacy
The Software is not intended for children under 18 years of age. To be clear, no one under age 18 may provide any personal information to SearchManualsOnline. If you are under 18, do not use or provide any information via the Software to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.
We do not knowingly collect information about children under the age of 18.
G. Reach Out
To reach us, you may send us an email at .
